My experience with the dealership was great. My experience with the transmission in the truck continues to be less than stellar. I was under the impression that the 8 speed transmission would be a nice driving/shifting transmission. Being told that it needs to always learn my driving style and the clunkiness of it will never go away was not something that I was prepared or happy to hear. I am extremely disappointed with the quality of the drive in a vehicle that cost this much. If I knew the transmission would be this bad I would have never bought this Professional Grade vehicle. Please call me.
I will never do business again with this dealership. After spending upwards of $5,000 in repairs there, we bright our Acadia back for a 5 th time to have the sunroof leak fixed. $260 later, we were told it would be another $1,500 to fully fix or $700 to get the bare minimum done. We were told they would fix for the $260. Declined to pay additional & I did google search and found fix to leak. I was able to fix in under 30 minutes. Found that one of the drainage tubes was plugged. Then I thought about it & asked if after they tore everything apart, why didn’t they take the extra 2 minutes if that robin clog the right drainage tube. Wow, charged us for 2.5 hrs of work & couldn’t take the extra 2 minutes to unclog the tube. Wow, just wow. I just can’t believe this situation. The lady there was very deceitful as well as the guy the we paid when picking up was not helpful either. Had no information on what they did fir the $260. Very very unhappy customer. 503-330-4187