I first came to Buick GMC Beaverton in April looking for a used Encore and that's when I met Brian Oringdulph who helpfully found and test drove one with me. In my research, I liked what I'd learned about this car but didn't want to pay the higher price for a new one. However I was uncertain about buying another car as I still liked my "old car" so did nothing at that time. Then this past week, I discovered that new 2019 Encores were "on sale" in advance of the forthcoming 2020 models, and the price was not much more than used Encores. I returned to your dealership and met again with Brian who showed me several new 2019 Encores. He was very helpful and courteous in answering my questions and fully explaining car features and dealer services. Still, I was uncertain but I felt no "pressure to buy" at that time. Brian's easy-going attitude (I'm just here to help you) was very reassuring. Two days later I was ready to buy, met with Brian and completed the purchase. Dan was quick and thorough with the paper processing and Brian patiently showed around my new car with all its technology features before helping me get my Encore home. All in all, it was a successful and enjoyable experience, from beginning to end. Thank you.