The entire experience was a pleasure. As much as we want these transactions to be quick, there is only so much that can be done. With that said, the entire team I interacted with was polite, courteous and quickly moved through their paces. Robert took great care to make sure I understood all the ins and outs of my new Terrain. Daniel was a master of moving swiftly and throughly trough the many financial and contract papers that needed to be signed. Thank you everyone!