Confirmed Service Customer
Truck was in service for 21 days until I found, bought and delivered the parts to your service department. I asked if I found the parts if I could buy them and get reimbursed, was told yes. Took me four hours total to find it, put it in will call for me to pick up. I found it locally in Portland at a huge distributor of driveline parts that parts said they never heard of before. Wish I had been given the green light on day 2 to find parts so I did not have to rent a Yukon CL for my hunting trip in Montana will my truck was disabled, this cost me almost $1K but I had an expensive elk tag I could not go unused. Better communication is needed.
Gregory D.
BEAVERCREEK,
OR
Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to us at (503) 292-8801 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
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