Robert Gray was very knowledgeable about the truck I was interested in. Robert never pressured me into buying the truck, he let me decide that on my own. I came back in the afternoon with my wife, took a test drive, and bought the truck. Robert was very helpful in explaining all the different options and their functions. We're very happy we came in, got a great deal, and especially working with Robert. Thanks again Robert!!
Needed the truck back by 10:30am the day after I dropped it off. Service was waiting on parts, but were able to meet my timeline. They went above and beyond to make sure my trip was not impacted by a late start.
The GMC Beaverton is excellent. The salesman Michael is awesome. He is very knowledgeable, patient and really considers for customer. We appreciate his service. However, we had one issue during the transaction thus are not completely satisfied. When we used 'create your deal' tool in the beavertongmc.com website before we went to the dealership to buy the car, the Documentation Fee is clearly advertised as $75. However, during the transaction the documentation fee was changed to $150. Due to this, the OTD price is $75 higher. We thought this is not as advertised. We hope this issue can be addressed and resolved for us. Please let us know.
I was absolutely pleased with Mr. Roger Decker, he went out of his way to contact me with options in my search. He was informed and also honest to me if he didn't know an answer reserved an answer until he could research. I just can't say enough how easy and welcome I felt throughout the whole process of purchasing this truck. Kudos to Shelly in the finance department for being efficient at the finance process, top shelf people at Beaverton Buick GMC!
No high pressure sales technique compared to one other GMC dealership I visited. Nate was understanding of my needs and very patient in explaining the differences in models and how to operate the technological features of the Acadia Denali.
Brought truck in for scheduled appointment, supposed to have a loaner vehicle made available (called 2 separate times to confirm). Ended up waiting an 1 1/2 hours before I could find someone who was willing to assist. I still do not know what delay was, as no one could tell me anything. As I had to return to work, this proved to be inconvenient. I will not return to this location for any reason.