Confirmed Service Customer
This is a repeat visit for issues with leaks with the REV tonneau cover. There were issues with the first cover a second cover was installed. Maurice and the installer (missed getting his name I believe a foreman) have a great understanding of the limitations of the REV product. Both took the time to discuss the limitations of this product as well as see the issue on a new vehicle in the lot. Installer did his best to lower the amount of water leaking into the bed. He had a great understanding of the small tolerances for the best install. It is currently better but still has water leaking at the two corners by the cab. I believe the issue is REV tonneau cover design and technical support to improve their product. Ultimately it is also due to the design bed rails on the carbon pro bed and GM promoting the REV product on the GM accessories web site.
Jerrold R.
TILLAMOOK,
OR
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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