Confirmed Service Customer
I received a reminder email of my appointment the day before service. When I arrived there was no record of my appointment. They made me feel like”well we will try and fit you in.” Then no call that car was ready. I called at 5:00 and left a VM asking if car was ready. No call back. I showed up at 5:45 as I know Service closes at 6:00.
Todd P.
PORTLAND,
OR
Business Response
Thank you for your feedback and we apologize that we did not meet your expectations. We want to look into your situation and discuss options to correct any mistakes. Please contact us at your earliest convenience so we can work on a solution.
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