Customer Reviews

Took great care of me, was in and out in an hour. So far all experiences are great. Thank you Beaverton GMC.

Very good. Josiah

Na

Did a great job.

The service was quick and the

Na

Overall, it was good. Easy.

Josiah and Eric were great, completely please.

there was trash left in my vehicle from the service tech's lunch. The squeaky brake petal which was "resolved" was NOT - and I have to bring my vehicle back in. I have asked to have my HVAC checked as I do not get warm air until I get the thermostat to 75 - I also get very hot air when I turn on my AC. Not acceptable.

Josiah got me in next day to replace rear door actuators so I could go on ski trip. Thanks Josiah!

My appointment was for 10:00 for a 30,000 mile service and a problem with the lock not working on the driver's side front door. I arrived on time, check-in was quick and efficient. I was expecting to wait about 2-3 hours. Shortly after getting settled in the waiting room to read my book, the service adviser came to let me know that the technician was running behind and that it would take longer. Uber was offered, but I chose to wait. I did not get checked out until about 3:00. The service performed was fantastic, car is running great, The door handle was ordered and I have already been called and scheduled an appointment for installation. My only concern is wondering why scheduled appointments get delayed for that long.

I always have superior results with this Buick GMC of Beaverton. A top notch organization. Nice clean accessible restrooms and there is a pleasantly decorated waiting area to be able to relax while you wait.

On Tuesday 1/27/20 I made plans with Nick to have my oil changed on 1/29/20. I was told that the service would be accomplished @ 11:30 a.m. on the 29th. When I got off of work @ 3:00 p.m. I went to get the keys to my vehicle. When I asked for the keys they weren't there and I was told that I didn't have an appointment at all and I WAS NOT a happy camper !!! Being from a customer first background this scenario did not impress me. Thanks !!!

I was told an oil change would take 1 hour, got to dealership then 1 hour turned to 1& 1/2 hour. Ok no problem, well that 1 &1/2 turns into 2 &1/2 hours. Plus my oil indicator wasn���t reset. What about tire rotation? Complained that drivers rear door was harder to shut, have to slam to get shut. Was told mechanic didn���t have problem opening, so he oiled?

The salesman and the General Manager knew next to nothing about the diesel 4wd crewcab long bed canyon truck they were trying to sell me.

Love dealership service, love Josiah Pomeroy, hate parking lot

Friendly and very helpful staff. In and out in 45 minutes or less.

Fast and friendly service

Service appointment was quick and easy.

It was great. By far, the easiest car we have ever purchased. There was no pressure for us to buy the car. They worked with us to get the purchase price that was good for us.