614 Reviews Found
Confirmed Service Customer
I was helped to my expectations and we all had a great expeirience.
Cristobal B.
GASTON
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Buick GMC of Beaverton. Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, we really appreciate your positive review! We're looking forward to your next visit with us!
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Confirmed Service Customer
The Mechanic do Not filled the wipers liquid cleaner only put a little to let the computer show that doesn’t need attention
Dolores A.
PORTLAND
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
I was helped immediately upon arrival and everyone was very friendly. My service was completed faster than I expected and it was super easy.
Scott M.
PORTLAND
Business Response
Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
It appears that the initial issue with our truck was misdiagnosed. We took it in because the low coolant light was coming on. We were told it was a bad radiator and it needed to be replaced. When we picked the truck up to drive it home the coolant low light came on within minutes of receivership. My husband immediately returned it to the dealership and left it to be serviced again. Once again he picked it up in a day or drove it a couple times after getting it back and the low coolant light came on again. We dropped it off to be serviced at GMC again and we were told it needed a water pump, which cost almost as much as the radiator. Once again we picked up the truck with a potential understanding we might get a small ten percent reduction in cost. We did not get the reduction and now the engine is running rough, which it was never running rough prior to being taken in for service. We had always received good service here when Ethan and Katy were there. We are extremely disappointed with this lack of service.
Mary L.
WILSONVILLE
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience.
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Confirmed Sales Customer
Great experience. Very Hassel free. All prices an discussions were upfront an did not change .
Julian W.
WARRENTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Professional, friendly, did exactly what you said you were going to do and when you were going to do it. Couldn’t ask for more. Been with this dealership for nearly 15 years now, prior to Lithia owning them. They are great! Keep it up Beaverton!
Matthew E.
PORTLAND
Business Response
Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Quick and easy. Very knowledgeable and friendly service
Lori W.
ROSEBURG
Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
I purchased the new Denali 1500 refresh online. They did not mark up the price like other dealers and communication was great. I will be picking it up soon and excited to meet the staff that helped me.
Jonathan L.
SPOKANE
Business Response
Congratulations on your new vehicle! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
Your team was 1st class start to finish on recent purchase thanks for everything
Daniel T.
ANCHORAGE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Buick GMC of Beaverton
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Confirmed Sales Customer
Knowledgeable and friendly staff. The best part about it was, I wasn’t there that long
John T.
Vancouver
Business Response
Hi, thank you so much for your high rating. Thank you, and have a fantastic day!
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Confirmed Sales Customer
From start to finish, everyone was helpful and professional!
Bell H.
BEND
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Buick GMC of Beaverton! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Awesome experience, Natthanal Davis was great in the way he treated me and walking me through all the bells & wistles on my new car.
Kevin D.
DAMASCUS
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Best experience I’ve had with a finance manager!
Daniel D.
SALEM
Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Fast, easy and excellent service. Our sales man was amazing
Desiree B.
FOREST GROVE
Business Response
Wow, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Nate Davis was great to work with and responded to me quickly and with the right info. Shelley Shelby also was great when signing the docs. She got me out of there quick!
Daniel A.
CHEHALIS
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Buick GMC of Beaverton! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
They scratched my driver side door. It’s a quarter size scratch in my paint. My truck is also shaking now for some reason which was not an issue when I brought it in for a routine maintained routine service.
Shawn S.
SAINT HELENS
Business Response
Thank you for providing us with your feedback. We apologize for your unsatisfactory experience and we would like to speak with you to make amends. Please call us so we can address your review.
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Confirmed Service Customer
BUICK GMC OF BEAVERTON OR. ARE GREAT ON SERVINGS THE PEOPLE THEY SHOW THERE FRIENDLINESS, GET STRAIGHT TO THE POINT OF WHAT YOU SAY YOU NEED DONE . VERY PROFESSIONAL AND PERSONAL
Joe H.
PORTLAND
Business Response
Hi, thank you for the high star rating! Thank you again for choosing Buick GMC of Beaverton and we hope to see you again.
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!