It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day!
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Buick GMC of Beaverton!
Todd was great. Very helpful and knowledgeable without being overly pushy. I am, however, extremely frustrated with how my down payment check was handled. Before even agreeing to start the process, I explained that I had money coming to me from the sale of my previous truck (which I also bought from you guys) but that it would take a few days to come through. I was assured by both Todd and the finance guy that there would be no problem holding my check for a few days. I wake up this morning and started some unrelated online banking and noticed my check was deposited!! Not only did I get dinged for a few overdraft charges, but also the return check fee and the embarrassment of dealing with it at my bank. Totally unnecessary and frustrating.
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
The only thing I wish Buick GMC offered was loaner cars. My wife has that at her Mercedes Wilsonville dealership, and it makes a world of difference in the convenience factor. The free Uber service is nice, but there is a lot more waiting involved, which makes my service visits a bit more challenging to schedule around a busy workday. Sometimes an Uber is 5min away, sometimes 20. That difference in time on both ends doesn't mesh well with my work schedule.