Customer Reviews

Didn’t vacume the car

Mike G was great. No pressure. Spent a lot of time with us and was patient and thorough. Don’t normally like to shop for cars because of pushy salesmen but he is the exception. Would highly recommend him to friends.

At was great customer services special thanks to Katie she was very helpful and flexible with the time waiting for us before they close for the day. I feel better that not know I’m safe to driver my GMC Acadia.

Very friendly and helpful service staff. In and out before quoted time.

Sam was great. After canceling the purchase in December, there was no question I would be calling Sam when I was ready to commit. He was informative, polite and treated me with respect. The vehicle had a full tank of fuel and it was clean. He was prepared to great me. Sam had the Paperwork orderly and ready for me to complete in a timely manner as I asked.

Always friendly and fast, never a hiccup. And all the sales staff say hi and smile as they pass through the waiting lounge.

Our 2nd purchase, because the 1st one went so well.... this one was just as smooth. Everyone is very pleasant to work with! And they always have the exact vehicle we want!

Came from Coeur d' Alene Idaho to purchase a 3500 denali dually. (Hard to find truck). Paper work was complete upon our arrival and we were on the road home within an hour. Easy experience.

It was quick and easy. They did a good job

Everyone is very nice and supportable

I was unhappy with initial experience but they have since made everything right.

Professional, timely, welcoming and thorough!

The service manager was very polite. My service was complete before the time given

This was my first time dealing with Beaverton GMC dealership and it will almost certainly be my last. I'm still left with a feeling of disappointment and like I wasn't given a fair deal. To make matters even more frustrating I was told that the new car that I just bought would be cleaned inside and out before I left. It was not cleaned at all inside, though being a new car there were cookie crumbs in the cup holders and lint and dust on the dash as well as other various places in the car. I spent a lot of money on this car and feel that it should have been in the best shape possible before I left the lot with it. I was told that it would be washed, instead of the service department taking care of that there on the lot before I left, someone took it to a car wash. I was not happy about that at all. I was under the impression that the service department would be cleaning it and send it out right there on the lot not driving it somewhere else to take it to a car wash. To add to my further disappointment there was still sticker goo on the side of the car that had not been cleaned off in the car wash. To add even further to my disappointment the cargo liner mat that I had requested be installed in my car prior to me leaving that night never got installed. Not only did I not leave with my cargo mat installed I did not leave with him I cargo mat at all. By the time we have closed the deal the service department was already closed and that was the excuse that I was given. I had spoke with the sales person two days prior to me coming in to complete the purchase of this vehicle and had requested the cargo mat at that time. I feel as though everything that I was told was not followed through on. I was also told by the sales person that I would be contacted on Monday to let me know about getting the cargo mat installed in my car. I have not heard from him to this day and it is now Wednesday. The cargo mat is very important in my life to have in the car. I have two dogs that have not been able to come to work with me this week because the cargo mat was never installed like I was told it would be. I was not only told that it would have been installed two days prior to me coming in for the purchase but also right when I got there at 4:30 p.m. That it would be put in before I left. I left that night around 8:30 and none of what I was told actually happened. At this point I feel that Beaverton GMC has not earned my trust and has made me uncomfortable dealing with them further. I will contact another GMC dealer to get my cargo mat and for any future service that I may need due to this.

Great customer service.

Great service!

Great prices. Friendly service.

Great service as always.

Key information about each vehicle was on the website as well as price by vehicle, The price I paid for the vehicle is exactly what was listed and it was competitive to other GMC dealers in the area. Sales Rep was professional, responsive and organized both of our transactions in an efficient and timely manner. Thank you.

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