Mike G was great. No pressure. Spent a lot of time with us and was patient and thorough. Don’t normally like to shop for cars because of pushy salesmen but he is the exception. Would highly recommend him to friends.
At was great customer services special thanks to Katie she was very helpful and flexible with the time waiting for us before they close for the day. I feel better that not know I’m safe to driver my GMC Acadia.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Buick GMC of Beaverton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sam was great. After canceling the purchase in December, there was no question I would be calling Sam when I was ready to commit. He was informative, polite and treated me with respect. The vehicle had a full tank of fuel and it was clean. He was prepared to great me. Sam had the Paperwork orderly and ready for me to complete in a timely manner as I asked.
Your satisfaction is important to us, so we want to sincerely thank you for choosing Buick GMC of Beaverton and we hope to see you again soon! Please don't hesitate to reach out if there's anything additional we can do for you.
This was my first time dealing with Beaverton GMC dealership and it will almost certainly be my last. I'm still left with a feeling of disappointment and like I wasn't given a fair deal. To make matters even more frustrating I was told that the new car that I just bought would be cleaned inside and out before I left. It was not cleaned at all inside, though being a new car there were cookie crumbs in the cup holders and lint and dust on the dash as well as other various places in the car. I spent a lot of money on this car and feel that it should have been in the best shape possible before I left the lot with it. I was told that it would be washed, instead of the service department taking care of that there on the lot before I left, someone took it to a car wash. I was not happy about that at all. I was under the impression that the service department would be cleaning it and send it out right there on the lot not driving it somewhere else to take it to a car wash. To add to my further disappointment there was still sticker goo on the side of the car that had not been cleaned off in the car wash. To add even further to my disappointment the cargo liner mat that I had requested be installed in my car prior to me leaving that night never got installed. Not only did I not leave with my cargo mat installed I did not leave with him I cargo mat at all. By the time we have closed the deal the service department was already closed and that was the excuse that I was given. I had spoke with the sales person two days prior to me coming in to complete the purchase of this vehicle and had requested the cargo mat at that time. I feel as though everything that I was told was not followed through on. I was also told by the sales person that I would be contacted on Monday to let me know about getting the cargo mat installed in my car. I have not heard from him to this day and it is now Wednesday. The cargo mat is very important in my life to have in the car. I have two dogs that have not been able to come to work with me this week because the cargo mat was never installed like I was told it would be. I was not only told that it would have been installed two days prior to me coming in for the purchase but also right when I got there at 4:30 p.m. That it would be put in before I left. I left that night around 8:30 and none of what I was told actually happened. At this point I feel that Beaverton GMC has not earned my trust and has made me uncomfortable dealing with them further. I will contact another GMC dealer to get my cargo mat and for any future service that I may need due to this.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (503) 298-4062 so we can work towards a solution. Thank you and have a great day.
Key information about each vehicle was on the website as well as price by vehicle, The price I paid for the vehicle is exactly what was listed and it was competitive to other GMC dealers in the area. Sales Rep was professional, responsive and organized both of our transactions in an efficient and timely manner. Thank you.