Confirmed Service Customer
The communication when I dropped my truck off was excellent as well when I picked it up after being notified it was ready! However I had them do the oil change AND rotate tires. Upon pickup I noticed the pressure was not what it should be or what I asked. 60 front 75 rear. They were switched which made for unsafe travel for me. After going back in and questioning them they assured me it would read the right numbers after driving and that the work was done. I went home without the numbers changing and had my husband check the tires and the pressure was wrong. So we dropped by on the way to the beach the next morning and was told it would be at least an hour wait!! NOT HAPPY that we had to go to a gas station and do their job for them!
Terry M.
TIGARD,
OR
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (503) 292-8801 so we can understand your situation better in order to try and turn your experience around. Thank you, Buick GMC of Beaverton
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