I took my truck (2015 with 30k miles) in after noticing coolant and oil leaks. This was a few weeks after having an oil change and check up at your place. Nick got me in the next morning which was good. I asked about why the truck was leaking but didn’t get much of an answer. My assumption is the leaks were from an error in putting things back together after the last service. Also, after I picked it up and pulled out I almost wrecked as someone put the truck in 2 wheel drive so I fishtailed. Put things back as they were would be the advice.
My car arrived unscheduled with multiple, sudden electrical malfunctions. The symptoms did not lead to a simple diagnosis and your staff would not hazard a guess as to time and money but did promise a professional and thorough diagnosis and estimate both for dollars and time. Josiah Pomeroy was my Service Advisor. Included was an estimate of an over night stay for the vehicle with options for alternate transportation solutions. He and Buick GMC of Beaverton delivered in full with the diagnostics, solution, time and expense estimates. All were exactly on point or turned out better than originally thought. I am completely satisfied and want to thank the team that makes all this happen.
I have been purchasing and servicing vehicles from Buick GMC of Beaverton (Braley/Graham) for 15 years with the same reliable results. I am concerned with the amount of traffic on the premises with the addition of the Cadillac addition. There seems to be a lot of confusion with cars buzzing all about.
All of the staff were friendly and helpful.Our salesman was wonderful. This was the best vehicle purchasing experience I have had. The only negative thing was there is almost no place to park . I was nervous about even pulling thru as the service area was really packed also.
Came over on New year's Eve. The process for purchasing was very straight forward... No hard pressure kind of tactics. Maythe was available to help me even after the dealership closed. My wife, who was waiting in the car, said I got off easy buying this truck. When she had to do it last time it took her all day.
My salesperson, Tom, was absolutely amazing and he walked me through the entire process. I am impressed with the service, pricing, and the inventory of the dealership and I would return again the future.