574 Reviews Found
Confirmed Sales Customer
Everything went well. Staff was professional and knowledgeable. Did not push products we didn’t want
David Z.
Portland
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
We were welcomed as we walked in, our purchase was completed in 2 hours.
Thomas M.
WOODBURN
Business Response
Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hello, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!
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Confirmed Sales Customer
Dave Morris was excellent at helping us find the perfect car for me with all the safety features my dad loved and the style of car I loved. It was perfecr!
Avery P.
DURHAM
Business Response
Hi, we are so happy to read such a great review about Buick GMC of Beaverton! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Emmanuel made this a very smooth and easy transaction. They were very accommodating as my husband and I had our two little people with us. The customer service was excellent, as he was very knowledgeable and answered all questions. Showed enthusiasm and excitement in demonstrating the vehicles key features.
Charles M.
PORTLAND
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I made appointment for a friday got there and Bill said you are not on the list. he said let me see your confirmation. he said its next week. I said I'm a dork he squeezed me in that was so nice very nice place to wait to get you car done. Thanks Bill
Gail K.
BEAVERTON
Business Response
Hi, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!
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Confirmed Service Customer
I received a reminder email of my appointment the day before service. When I arrived there was no record of my appointment. They made me feel like”well we will try and fit you in.” Then no call that car was ready. I called at 5:00 and left a VM asking if car was ready. No call back. I showed up at 5:45 as I know Service closes at 6:00.
Todd P.
PORTLAND
Business Response
Thank you for your feedback and we apologize that we did not meet your expectations. We want to look into your situation and discuss options to correct any mistakes. Please contact us at your earliest convenience so we can work on a solution.
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Confirmed Sales Customer
Easiest and fastest new car buying experience I've ever had. I did my homework and knew what I was interested in. Tommy followed up with a VOICE mail so I knew it wasn't a chat bot or AI response that some of the dealers are using. I arrived early so we drove to the storage warehouse together. Inventory in stock is has been full of misinformation (elsewhere) but Tommy knew it from memory. Test drove the car back to the dealership and purchased. All in less than three hours including fueling the car and setting up on star.
Destiny B.
VANCOUVER
Business Response
Congratulations on your new vehicle! Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
Nate was kind, patient, and fun to work with. He is a keeper.
Christine L.
LONGVIEW
Business Response
Hi, we are so happy to read such a great review about Buick GMC of Beaverton! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Maurice did a great job communicating my trucks needs.
Joseph B.
WASHOUGAL
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I brought my sister to ownership to get a new car They were on time and did what they were suppose to
Judyth F.
OREGON CITY
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
It was a great experience! We loved it. Great people to work with!
Kimberly W.
KENNEWICK
Business Response
Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Service staff are friendly, appointment went quickly. They went out of their way to get me information for a planned service (window tinting) that is not done at Buick of Beaverton. As always, the service experience was great, that is why I keep coming back.
Ronald G.
LAKE OSWEGO
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Josiah has always been great to work with at GMC.
Owen W.
WEST LINN
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
The person that picked up my vehicle indicated that there was no review of the invoice, nor any indication as to where the vehicle was parked. When found, it still had all the plastic and paper protection materials inside and no trash available. Potentially a staffing shortage issue I guess. just an fyi
Malcolm M.
PORTLAND
Business Response
Hello, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
The service desk staff were rude. I was asked”who is your service member?” By the first person I spoke to - I walked in and did not know that I had to have one - and the clerk at the counter started helping a man who came in after me - because the service person asked him if he could help him. I believe it is because I am a woman. Upon my return to pick up my car I approached 2 people at the service desks - who were idle and both said the I had to be helped by the one service person helping someone else. That service person was speaking Spanish to another customer - I speak Spanish - they were socially chatting. I had a work meeting to join - so I had to ask Bill - who had shuffled me off - to provide my keys and I stated in Spanish that I don’t have time to wait. The rudeness and complete lack of service mindset - was truly unfortunate. If it wasn’t for the free oil changes I get for my car at this dealership I would not return. In fact I take my car to Carr for services greater than an oil change.
Lora M.
PORTLAND
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. I look forward to speaking with you.
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Confirmed Sales Customer
Mustafa was fast, professional and provided me everything I needed for my purchase.
Mavrick I.
AIRWAY HEIGHTS
Business Response
It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
Always a fantastic experience. Wouldn’t trust my truck with anyone else
Christopher L.
HILLSBORO
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!